Last Updated: [25/01/2025]
Welcome to Dollies.co.uk (trading name of Search Convert LTD) (“we,” “us,” or “our”). By using our website (dollies.co.uk) and purchasing our products, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our services.
1. General Terms
- By accessing and using our website, you confirm that you are at least 18 years old or have obtained parental/guardian consent.
- We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.
- Continued use of our website after changes constitutes acceptance of the updated Terms.
2. Orders and Payments
- All orders placed through our website are subject to acceptance and availability.
- Prices are listed in GBP and include VAT where applicable.
- Payment must be made at the time of purchase via our accepted payment methods.
- We reserve the right to refuse or cancel orders at our discretion.
3. Shipping and Delivery
- We aim to dispatch orders promptly, but delivery times may vary due to external factors.
- Any estimated delivery dates are not guaranteed, and we are not responsible for delays beyond our control.
- Customers must provide accurate shipping details. Incorrect information may result in delays or additional costs.
4. Returns and Refunds
- You have the right to return products within 14 days of receipt for a refund or exchange, provided the item is in unused, original condition.
- Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
- Refunds will be processed within 14 days of receiving the returned item.
- Custom or personalized orders are non-refundable unless defective.
5. Product Warranty
- Our products come with a 12-month warranty covering manufacturing defects.
- The warranty does not cover normal wear and tear, misuse, or accidental damage.
- To make a warranty claim, contact us at info@dollies.co.uk with proof of purchase.
6. Use of Our Website
- You agree not to use our website for unlawful activities, including fraud, hacking, or distributing harmful software.
- We retain the right to restrict or terminate access to our website for any user violating these Terms.
7. Intellectual Property
- All content on our website, including logos, text, images, and product descriptions, is the property of Dollies.co.uk.
- Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- Our total liability for any claim shall not exceed the amount paid for the product purchased.
9. Governing Law
- These Terms are governed by the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For any questions regarding these Terms, please contact us:
Dollies.co.uk
Email: info@dollies.co.uk
Website: https://www.dollies.co.uk
By using our website and services, you agree to these Terms of Service.